Shop Updates

Enjoy Free Delivery on all UK orders over £25!*

Royal Mail Strikes

There are a number of strikes planned that will affect Royal Mail services throughout the next three months, especially in the lead-up to Christmas. 

Whilst supporting the CWU workers' right to strike, this news will almost definitely see delays in mail processing, which will affect small, independent businesses like ours that rely on the Royal Mail postal service to deliver your orders.

If you are planning on shopping with small businesses like ours for Christmas this year, please plan ahead, and if you can, shop early to avoid disappointment.

For peace of mind, choose Royal Mail Tracked 24 or Royal Mail Special Delivery by 1pm services at checkout. These are fully tracked services and will be prioritised by Royal Mail on days where strike action is taking place.

Thank you for your support! 

Last Order Dates For Christmas

If you would like to ensure your order arrives in time for Christmas, try to order earlier rather than later so that it's not affected by any delays, which can sometimes happen during the busy Christmas period.

Please see below for our last order dates to help ensure your order arrives in time for Christmas.*

United Kingdom

Order by 15th December 2022 

For made to order products, please order by 5th December 2022

International

For made to order products, please order at least two weeks prior to the dates shown below.

Australia  28th November 2022
Canada 7th December 2022
France 12th December 2022 
Germany Note: we are not shipping to Germany at this time.
Ireland 7th December 2022
Netherlands 7th December 2022
New Zealand 28th November 2022
Spain 7th December 2022
Switzerland 7th December 2022
USA 7th December 2022


*We use Royal Mail to deliver most of your orders. Sometime delays occur beyond our control so we cannot guarantee delivery by Christmas. However, if order ahead of these dates, it is likely that your order will arrive in time. These dates are correct at time of writing, but are subject to change.

These dates do not apply to made to order items like handmade wall hangings or bags. See each items individual description for lead times. Please get in touch if you need a made to order item for a particular date and we'll see what we can do to help you!

Other Delivery Information

Please allow 1-3 working days for your orders to be dispatched, unless you're ordering made to order products. For made to order products, check product descriptions for lead times. If you need your order to be dispatched sooner, please let us know and we’ll try our best to get your order to you sooner.

If you’d prefer a faster or tracked delivery service, you can upgrade your delivery at checkout. Prices for upgraded delivery will be shown at checkout.

Allow for extra shipping time if you live in a remote location or island. Delivery may still be impacted by the pandemic. Weather conditions, strikes, and busy holiday periods can also impact delivery times.

If your shipping address is not in the UK, Northern Ireland, Channel Islands or Gibraltar, you may need to pay customs duties, fees and taxes on import.

If there are any significant delays with your order on our end, you will be contacted as soon as possible to let you know. If you have any further questions about delivery please get in touch.

I appreciate your support and understanding during this time.

Thank you!

Tihara x

*Find more information about delivery here.