Contact us

If you would like to get in touch with us, please fill in the form below or email hello@tiharasmith.com. We will respond as soon as possible. Thank you!

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Frequently asked questions

Where can I find more information about Delivery & Returns?

There's more information about delivery here and click here for our returns policy.

How long does it take for you to dispatch my order?

Please allow 1-3 working days for dispatch. However, if you've ordered a made to order product please allow 1-2 weeks for production. Thank you!

My order hasn’t arrived?

Sometimes orders go missing in the post, and unfortunately this is beyond our control. If you’re worried your order has gone missing, please send an email to hello@tiharasmith.com and we’ll try our best to help remedy the situation. We are a small business, so please be kind! We’re doing the best we can ☺️ (Also note: Royal Mail does not consider items as ‘lost’ until 10 working days after they’ve shipped for UK orders, and after 20 working days after the delivery due date for items going to Europe and after 25 working days for Rest of the World). 

Do you take wholesale orders?

Yes we do! Find out more about becoming a stockist here.

Can I visit your pop-up shop?

Unfortunately our pop-up shop closed in September 2021. But you can read all about it here. Hopefully we'll do another pop up shop soon!

Press Contacts?

Please fill in the form above or email hello@tiharasmith.com 😊